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Wireless Broadband: iBurst fast falling out of favour

ADSL South Africa (Broadband South Africa), 23 November 2010

Wireless Broadband Provider, iBurst, is fast falling out of favour in more than one regard, but among the most pressing matters are the worst customer service imaginable and connectivity issues such as slow upload and download speeds, etc. If these issues are not addressed properly it may very well lead to the diminish of iBurst.

Bad customer service…

iBurst customer service has not improved a bit. In fact, it has become worse, especially considering that a mere 3% of people who have reported on iBurst at HelloPeter over the last 12 months were happy about iBurst’s service. This is not even considering the great number of people who do not make use of HelloPeter to vent their anger and frustration with iBurst.

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