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Telkom: Back to square one

ADSL South Africa (Broadband South Africa), 21 October 2007

Telkom has moved back to square one at well-known consumer website HelloPeter.com. This came after Telkom failed to fulfil the requirements of the HelloPeter site, leading to the Telkom’s removal from the ‘companies who respond’ list and immediate ranking at the top of the ‘companies who don’t’ respond list.

Founder of HelloPeter, Peter Cheales, made it clear that Telkom has only itself to blame for the state of affairs: “We were so delighted to have them [Telkom] on board that we made every effort to provide them with all the backup possible. I'm sorry. Nothing's worked. Fortunately it's one of the very few companies in the last seven years that I've had to move to the list of Companies Who Don't. After all, they don't!! There's literally nothing else I can do” (Telkom no longer a ‘company who responds,’ MyBroadband, 19 October 2007).

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