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Neotel's growing

ADSL South Africa (Broadband South Africa), 28 January 2007

Neotel , South Africa’s second national operator (SNO) is clearly growing. This is true if the almost 300% increase in its staff numbers since August last year can be used as a measure of growth.

Neotel employed 38 people when they started out in August last year, which now stands at 111 staff members at the last count (Neotel staff numbers growing, Cara Muller, 23 January 2007). It’s expected that this number will grow close to 250 by March this year.

So what, Telkom  is employing 25 000 people more or less?

Very true although many of us have seen that it’s not all in the numbers but in the quality of the service you deliver. It’s good though to see that Neotel is growing because it will have to grow into what can be designated a giant to take Telkom head on.

Neotel’s management clearly understand that they will only get to that point one step at a time. This is why they don’t want to start a price war at this stage, et cetera.

Executive Head of Strategy at Neotel, Angus Hay, has made it clear that although they ‘have reviewed over 60 000 CV’s for positions at Neotel’ (Neotel staff numbers growing, Cara Muller, 23 January 2007) they’re only going for the cream of the crop. One shouldn't be too surprised to see Neotel coming out strong in terms of customer service on the end of the day with less people pulling the wagon than at Telkom.

Looking for a job at Neotel?

Well, be sure to visit the career section of Neotel’s website. You will not only get the opportunity to work for a giant in the making but also to make a real difference in the lives of thousands of South Africans. It will be your chance to show South Africans that qualities such as decency and respect can still be found out there. It will be your chance to offer people something real in exchange for their hard earned money…

Furthermore Neotel has partnered with iTalent, a division of CareerJunction, to help them with the recruitment process and to bring you the very best service money can buy. Head of Human Resources at Neotel, Ilze Porter, made it clear that such a step was essential after they received well over 5 000 CV’s per day via Neotel’s website. “Having such a high volume of emailed CVs being sent into the career section of the Neotel website meant that it was an almost impossible task to respond to each and every potential candidate, however with iTalent this will be very easy to do with their multiple response handling tools” (Neotel staff numbers growing, Cara Muller, 23 January 2007).

ADSL South Africa (Broadband South Africa) welcomes the above news since it means that we’re getting closer to the point where Telkom will either have to adapt or die. Hopefully Telkom will come to understand the meaning of the following words in years to come: “South Africa has spoken.”

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