What benefits will the launch of Phase 1 bring?

Enable ADSL Broadband Providers to perform remote functions.

The launch of Phase 1 of BSAS will ‘…enable wholesale customers (ISP/VANS) to troubleshoot faults on their customer lines and isolate them’ (Telkom to beef up ADSL ISP support, MyBroadband, 22 November 2007).

Phase 1 of BSAS will enable ADSL Broadband Providers to perform certain remote functions such as to:

• check DSLAM port availability

• check special restrictive resources

• verify ADSL port status

• check broadband status of distribution point

• perform synch tests

• compile synch statistics

• perform port resetting and recreation

perform real time testing of DSLAM ADSL port synchronisation with customer ADSL modem (Telkom to beef up ADSL ISP support, MyBroadband, 22 November 2007). This is according to Samuels. 

In other words, although a bit technical for the Average Joe like you and me, in essence it means that ADSL Broadband Providers will be able to provide better customer service because they will have more control.

ADSL South Africa (Broadband South Africa) welcomes Telkom’s initiative in this regard because it will certainly help to make life easier for ADSL Broadband Providers and users alike.